My Verizon For Business

Easy to use. Unfortunately the human support structure is very poor. Good people Some language barriers but they are set up to fail by Verizon management. Try to call in after ours and you get a recording that VZ Biz is closed and call back during regular hours. I know how to jail break the system to get to a human but that should not be the case. Maybe I yelled loud enough that they fixed it. Maybe.

Has to be the best service a business can ever ask for

Been a Verizon customer for many years. I have no complaint. They have the best service in the area I live & work. Sorry to all you other company’s, but Verizon never drops my calls like my previous older services (21yrs) did, had to drive 20 miles for cell service. I’m not one who grabs the 1st new upgrade of any product. I went to a iPhone 6 to a 11. The 11 had it & did not work properly. I had foot surgery & laid up unable to drive for months w/no ph. Verizon gave me a $700 trade in for my 11 to a 14! Now that’s impressive!! And I got my husband a new one “FREE” I like to think I was treated special for being a loyal customer! But idk! Feeling special!! Thank you Verizon, for your phenomenal service!!!

I was practically scammed into signing up for a business account at the Verizon store. I don’t even have a business but he said it was the best route to go and the cheapest. So I did it. I was told that each of my lines would be $45 a month. I have 3 lines. He gave me a rough estimate of my bill and it was close to $160. Also stated that signing up for business Verizon I would not have any activation fees so my first bill would be similar to the rest. My first bill came in and was close to $195 dollars. I was irritated right off the bat with Verizon. Contacted them via chat and they were able to get my bill corrected but took up to a certain amount of time for me to see the corrections on my account. So I ended up paying my first bill 3 days past due date due to me waiting for the correction to come through. My second bill just came it and guess what? Not correct again. So what did I do? Contacted Verizon via chat again! Not a fun task. This time they practically told me “sorry about your luck” and that grandfathered plans have gone up $5 per line. So there was nothing they could do. But that’s not the cherry on top of all this! They also tacked on an additional $5 on my account for a “late fee”. From my first bill waiting on it to get corrected and to show on my end. Long story short. What everyone says about Verizon is true. Bills are never correct and they are just greedy and money hungry. Sorry not from this guy. I ended up paying the full bill and I am switching providers tomorrow. Putting this review everywhere so other people are aware. It’s not about the money. I have the money. It’s the fact that they think they can just grab peoples money. Some are not as fortunate as others. That’s what irritates me.

My account had been on auto pay for about six months, suddenly it’s not on auto pay anymore, Start getting messages that they’re gonna cancel me shut my phone in the Internet service off. I don’t know who screwed up but it wasn’t me. This happens again. I was just find another phone service and Internet. Verizon is probably the best phone service you can get. and possibly the worst customer service

Yet to receive .. yet to receive refund .. spent hours and hours on the phone with reps and chatting and emails. Customer service is horrible.

Every time I go to pay a bill it resets everything and causes me to pay the bill earlier than I wanted to. It’s very inconvenient.

My bill changes from month to month. No consistency from this carrier

Verizon business makes it easy to get the tools you need to run a small business super satisfied overall with this service

The app works better than the webpage