ALICE Staff

This platform is on the right direction however still has a lot to catch up to Hots sauce. Troubleshooting help: if you don’t send a screenshot they are unle to resolve the problem. Decent app.

Can you please activate face log in and zooming pictures thank you so much

I just wish I didn’t have to log back in each time I’m idle.. it’s kind of annoying having to log in each and every time, there’s even no remember me option.. it also has its bugs every now and then like messages not loading

Highly recommend not using Alice

Alice is riddled with usability issues and is very frustrating to deal with. Not recommended

This app both on the phone and the computer is weird. They have similar problems, on this app in particular though, it’s sometimes hard to tell if it’s working in the first place until you go back to the computer to verify. Messages not loading at all or taking forever or keyboard lag are problems in this app as well as the browser version. If you sign out, you still get push notifications even if you see the log in page, which would confirm you’ve logged out if I’m not mistaken, but until you close, then reopen the app, see the log in page again, then re-close the app, the notifications keep going. Unfortunately it’s not my choice nor my managers or even property managers choice to use this system so we are stuck with it.

The system times out way to fast after this new update. When you’re busy at work, who has time to log back in every 10 minutes! It’s annoying and time consuming.

This app is totally useless and would drain my battery, it always uses audio and has background activity even when I’m not logged in. Terrible app

The app eliminates all need for pen and paper for the staff. A Messy operation communication is completely transformed into a one stop shop for all departments. The desktop version is such a great tracking and dispatch system and the app is a user friendly workflow manager for being on the floor. Absolutely love it.

The app doesn’t seem to sync up with the website version, tickets made on the website aren’t showing up on the app on my iPad. Is this a problem that will be fixed soon?