The Concetti “Check” App is the ultimate way to interact with the Concetti service team. With Concetti “Check” our Hot Line and Spare Parts teams are just a click away. Log in and let yourself be guided by our highly specialized support technicians. The Concetti “Check” App allows you to: • Live chat and video-chat with our Hotline for quick and easy troubleshooting • Avail yourself of the Augmented Reality feature for easier fault-finding • Live-chat using the your Smart Glasses • Attach a photo or video of any fault you are experiencing • Use the Multi-Lingual Function for quick and simple interaction • Assist the Concetti team during a Remote Service Call (Teleservice-tool required) And that is not all! With the Concetti Check application you can carry out multiple operations: • Access our FAQ and Knowledge Base areas for easier maintenance and troubleshooting • Open a Service Ticket or a Spare Part Ticket • Check the status of your open and closed tickets • Extract data from files • Request information regarding new formats, modifications and upgrades.
