Index: Business Phone Number

Index: Business Phone Number

By Pinger, Inc.

  • Category: Business
  • Release Date: 2022-08-03
  • Current Version: 1.66
  • Adult Rating: 12+
  • File Size: 99.42 MB
  • Developer: Pinger, Inc.
  • Compatibility: Android, iOS 15.0
Score: 4.15287
4.15287
From 314 Ratings

Description

Index helps small businesses improve customer communication with powerful tools like instant auto-reply, texting shortcuts, customer notes, and more. GET A DEDICATED BUSINESS PHONE NUMBER Index gives you a local number that you can use alongside your existing business number or as a replacement for it. Your Index Number powers all of your Index communication tools and features. RESPOND TO MISSED BUSINESS CALLS AUTOMATICALLY Turn missed calls into opportunities with Auto-Reply. Index immediately sends a custom, branded text message to keep customer conversations going when you can't pick up the phone. Share hours, important links, and anything else that might help you win new business. HELP CUSTOMERS INSTANTLY WITH TEXTING SHORTCUTS Access shortcuts for interacting with customers right from your text thread using Index’s Texting Toolbar. Create reusable templates for common questions, book appointments, request payment, collect reviews, and more—all with a tap. CAPTURE AND ORGANIZE IMPORTANT CUSTOMER INFORMATION Save important details about your customers easily, and reference them quickly to add a personal touch to every conversation. Organize customers into lists for sharing updates, offers, and more. REACH CUSTOMERS THE WAY THEY PREFER TO BE REACHED 89% of customers prefer texting businesses over any other mode of communication. Index’s suite of simple, text-based features empowers businesses to reach customers on their terms. Index gives you powerful tools to manage your customer interactions with the convenience of text. Download Index today to start your risk-free 7-day trial. Cancel anytime. Note on Subscriptions: Index is a paid service. Subscriptions are automatically billed monthly or annually to your iTunes Account and auto-renew unless you turn off auto-renew at least 24-hours before the end of the current period. Payments are charged to your iTunes account upon confirmation of purchase. You can turn off auto-renew or manage subscriptions in your iTunes & App Store account settings. Cancellations take effect at the end of the active subscription period. Any unused portion of a free trial period (where available) is forfeited when purchasing a subscription. Terms of service: https://www.pinger.com/terms Privacy Policy: https://www.pinger.com/privacy-policy/

Screenshots

Reviews

  • Team share does not work.

    1
    By TommyLogic
    If you like when people steal your time. Enjoy. Tech-support is slow and horrible. Worst experience I’ve ever had with any software. And I work with tons of software. I installed the app last night. Tried to get team share to work. The invitees never received the invite text. tech-support deleted the person I invited from the system while trying to figure out what was going on. Now I can’t get them back in the system no matter what I do. Tech-support now claims after 24 hours too many people have been invited. And that’s why it’s not working. They want me to wait 24 hours and try again. Why the heck can’t they just reset it. They can see who I have invited. I’ve only invited three people total. Some of them multiple times because they never received their text. Invite. However, for the first 12 hours, I only invited two people. No one has ever received an invite text. There seems to be a workaround however tech-support can’t tell me how it works from the other end. Or whether any of my invites are still in the system.

  • Great app, just missing one easy thing to be perfect

    4
    By Davisaza
    As a business owner who frequently utilizes the Index app for managing various templates, I can confidently say that it's a fantastic tool for its price point. The simplicity of use is unparalleled, and it has greatly streamlined our workflow. However, there's one feature that could take it from good to exceptional: a search option for templates. With the sheer volume of templates we manage and the diverse range of questions we receive, having the ability to quickly search for specific templates by keyword would be a game-changer. It would significantly expedite our process and make the app even more indispensable to our operations. Overall, I highly recommend the Index app for its simplicity and effectiveness. I eagerly await future updates and hope to see the addition of a search feature soon. So it can be the 5 star app it should be.

  • Logo issue

    3
    By Love2playgames
    I really enjoy the app but since the merger from sideline to index my logo does not send automatically with my messages. I’ve been waiting for the “bug” fix but it’s been close to a year and still the same issue. When will this issue get fix?

  • Compared to other #1

    5
    By Finally Very Satisfied!
    I’ve tried several competitors and this has won. Sending out blast, text payment links, special text sound and keeping my personal number private was my 1st, goals. I’ve been around several years and it keeps getting g better. When I’ve had a problem, the response time is quick! Thanks for features I’ve not used yet too. Plus when you send group text, the response is directly to you, so others don’t see it! Another great feature and list goes on!!!!!😊

  • Will the REAL PHONE APP.. PLEASE STAND UP?!

    2
    By AllStarHoodPlayaHata
    I am so confused. When I first bought this app, it was transferred over from Sideline. Another words I was told that it was a merger between Sideline and your app ““ index. However, upon having it for at least two to actually four years now you guys have circumvent changed the apparatus in there in which I am being charged way more than previously entertained or contracted. you guys up the pay on the contract or up the payment requirement on the contract without any notice on your behalf, or towards mine. Subsequently I had to let the app go which I’ve had for four years the same phone number because you guys decided to raise the price $10 from 1499 to 2499. Now, the fact remains that I did not sign up for 2499. In fact, I originally signed up for 999. I want to know why it is you guys want to charge 2499 and I have no access to my old line anymore will I get access to my old phone number if I continue my subscription I do not want to pay 2499 because that’s not what the agreement was. I will contact my lawyer if this issue is not Resolved within 24 hours and 99 seconds.

  • Careful

    1
    By I luv these birds
    I was using this app for product sales from my social media, using specifically txt, my account/# was abruptly suspended and hundreds of my txts with customer shipping addresses disappeared. Reason: was told my account was a spam account from the amount of txt going in and out, I did not do a single automated message, every txt was literally typed by my thumbs lol, anyway if u use this app be aware that you can randomly lose all txt msgs

  • Avoid at all costs

    1
    By Cam4O4
    When they were Sideline this company was reliable. Since the transition, this has become the worst service on the market. They transferred my number and it immediately stopped working. I reached out to customer service and they told me that I wouldn’t be able to get in touch with me again until after the weekend. There were still two hours of service time on the clock when I reached out and they informed me to “just wait until Monday.” I run my business on the weekend and informed them of that, and they had no interest in helping me until a later date even while continuing to text me. They charged me for services that were never provided and continued to be unhelpful all throughout my contact process. They charge more than Sideline, have non-functional features, the worst customer service, and no discernible interest in improving. Avoid at all cost!

  • Can’t see who is calling me

    3
    By Myoldself
    Whenever someone calls me, it shows Index incoming call

  • Phone won’t dial out Horrible support

    1
    By Alan consensus
    BEWARE!!! Read before downloading!! Title. Back n fourth for an hour to finally be referred to tech support. Chat window replies very slow. Offered to upgrade me to $25 a month for the same exact pro plan. Business is being held hostage because the main line, this phone, is not working.

  • Unable to create an account

    1
    By Ryak1
    I tried to create an account but unable to do that. it keeps saying “There may be an issue with your connection. Please try again or visit our help center if you need a hand”

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