My SafeLink

This app is a waste of storage on your phone.

I meant to do this through Obama phone on the phone you can’t log in with your phone number so if I can give this a half star, I would, but if I could get directions on how to take it off my device that would be appreciated

I just signed up a few weeks ago and it’s so messed up,but then this is the government for ya!!!!!!

I think someone ordered a phone in my name it says I already have a account I don’t have a phone threw safelink yet.

Half of the time the app says im not enrolled. I’ve contacted support multiple times but even they don’t know what’s wrong. some times i get lucky and can see how much data i have, but 8/10 times the app is glitched when i open it so i have to guess how much data i have left. Definitely need an update for this app

About one year ago, I kept getting notices in the mail, telling me that Sprint took over safe link and that if I didn’t respond within 30 days, my service for safe link would be shut off. They sent me a free Sim card and it worked for about a year and a half with no payments and out of nowhere a month ago. My phone just won’t let me talk text or anything unless it’s iPhone to iPhone. I have had safe link since 2011 and have never had to reapply since nothing changed in my financial status, so I don’t know what that was all about. did I get scammed? Even though sprint gave me a free Sim card and again I had free service through them for about a year or so and then with no notification. I had absolutely no phone service to use. other than that, I have had no problems whatsoever with safe link in all the years I’ve had it

App isn’t retrieving my account information

The app keeps showing not enrolled. Then enrolled, then not enrolled. Not a user friendly app at all.

I put this app on my iPad to keep up with my data and minutes on my cellphone it worked up until the recent update iOS update then it started to give me a message directing me to check my cellphone messages were I receive a message with a link to the website were you can see your data list and all every time I try to login my account this didn’t happen until apple updated their iOS so I’m not sure if you need to update your App but it’s not working & I have tried to download this app on my phone and it won’t download anymore neither. Fix your App .

This app is completely useless. When I login, it takes me out of the app into a website to show me minimal account information which makes the app useless because why did I download an app if it’s just going to take me to another website when I can just go to the safe link website login and see way more information. Don’t waste your time.