Universal Studios Japan

Universal Studios Japan

By NBCUniversal Media, LLC

  • Category: Travel
  • Release Date: 2012-07-02
  • Current Version: 6.0.4
  • Adult Rating: 4+
  • File Size: 269.92 MB
  • Developer: NBCUniversal Media, LLC
  • Compatibility: Android, iOS 15.0
Score: 4.70744
4.70744
From 2,321 Ratings

Description

KEY FEATURES​ ・ WAIT TIME/SHOW SCHEDULE​ Easily find out today's show schedule and see the current wait times for all your favorite attractions.​ ・ MAP​ Use the map's filter function to easily find facilities in the Park.​ ​ ・ TIMED ENTRY eTICKETS​ Timed Entry eTickets, which allow you to enter areas and experience attractions more smoothly, can now be acquired from anywhere in the Park.​ ・ My Universal​ To enjoy SUPER NINTENDO WORLD™ even more, information on the game app, ticket purchases, and more can now be found in one place.​ ・ CREATE A FAVORITES LIST​ Attractions and shows you're interested in can be saved as favorites.​ ・ PURCHASE TICKETS​ The Official Web Ticket Store button takes you to the site where you can purchase any of the various types of Park tickets.​ ​ GENERAL APP USAGE​ • You can check the privacy policy from the main navigation.​ • Please note that continuous GPS running in the background can dramatically decrease battery life.​ * Images are for illustrative purposes.

Screenshots

Reviews

  • Horrible App

    1
    By FDotLeo
    Waste of time. Doesn't let you do Super Mario World until late
  • Waste of time and full of bugs.

    1
    By time waster &glitchy
    I have wasted days trying to get my tickets. The payment method doesn’t work, it glitches all the time now I’m stuck wondering if payments are going to hit my card. The process for the tickets is also super ridiculous and overly complicated. Super disappointed.
  • Spooky: Guaranteed to torture you for hours!

    1
    By ACautionaryTale
    I made the simple mistake of wanting to to go to USJ with my spouse during their Halloween event and attempting to give them hundreds of dollars of my hard earned cash. Little did I know that this would be the scariest Halloween experience ever! Simply trying to purchase tickets was a nightmare. Originally I tried to buy on their website (Firefox) but whenever I tried to pay, the screen would refresh until it turned black. I looked online and found so many others expressing all the forms of grief over this very problem. Like a cult trying to troubleshoot a demonic summoning, these hapless ancestors managed to cobble together a winning solution: download the app, use Apple Pay with a Mastercard or Amex. Because apparently the USJ ticket demon took umbrage with foreign issued visas, the most commonly used credit card worldwide. Our foreign currency is not worthy enough to summon it, despite the currently plummeting Japanese yen exchange rate. Thankfully after a few frantic moments of searching desperately for a non-visa card in our household, I found one and loaded it up in Apple Pay, thinking my troubles over. Dear reader, my troubles had only begun. The app would now reject my attempts with a large red “FAILED” banner. The only advice given online was “keep trying.” On top everything, every attempt would deplete the inventory of the selected express pass until I would no longer be able to buy that timed entry. But all was not lost! I was able to select a worse timed entry, and then a worse one, and an even worse one! All while fiddling with my phone # entry in a vague sense of hope. Even though USJ would not give me a single a ticket, I would deplete 3 of their time slots and attempt to buy 14 times before it inexplicably confirmed my purchase. At this point, it had been nearly 3 hours and I was weary and numb. An email confirmation merely arrived 10 minutes after this, a scant 9 minutes after I started to doubt my sanity and whether I had hallucinated everything. Of course none of the tickets loaded into the app where I purchased tickets from in the first place. I still have no idea how to get them on there, but that is for future me to worry about. I am done with this demonic app for today. I ask only that you save yourself dear reader! It is too late for me, but perhaps you can save yourself from this terrifying Halloween madness! Boo!
  • Cannot purchase with American credit cards

    1
    By Miss-Claudia
    The ticket purchasing process was impossible using American credit cards. It took a long time to figure out it just wasn’t going to work. Apple Pay and manually entering your visa or master card information just completely doesn’t work. Don’t spend your time. Book using Klook if you’re not Japanese, although then you don’t get to choose the specific expresss pass that you want. We give up, we’re not coming. You’re missing out on our $400 in revenue just because your app is horrible and we’ll spend it on Disney or sushi or something instead 😂
  • The

    5
    By cuad4.0
    The
  • I get that it’s Japan, but…

    2
    By KaiserWorks
    Not everything is English friendly. It’s better to use their website. For an app downloaded from an English App Store, would just make sense that everything has been translated into English. Not the case here.
  • missing information from app

    3
    By anthonyjoe4
    There is so much information missing that could easily be included. Is the waiting area temperature controlled or not? How long is the ride? Is the audio for theatre attractions only in japanese? (even though the info and sign is in english)
  • Insanely convoluted and confusing

    1
    By pizza_dough
    Regular tickets, express passes, timed entry, “standby” situations, in-app physical ticket registration, physical entrance lottery registration booths in the park, etc. Terrible experience. You go to Osaka only to find a multi-tier, multi-step purchase process for entering the park and your area of interest. You may not be able to enter your area in the end because those tickets are “sold out”, meaning you’ll find yourself walking around unable to do much in the park after you’ve paid for entry. Looking to buy tickets in the app on the fly? Sorry, the app loads a heavy, extremely slow ticketing web site instead of giving you lightweight, low-bandwidth purchase options—thus defeating the purpose of having an app at all. In addition, the functionality in English is different from Japanese. For example you can buy an express pass separately in Japanese, while you can only buy them coupled with tickets in English. Makes the experience infuriating when trying to figure things out with a multilingual family. Wifi coverage in the park is spotty, not that wifi helps the ticketing site load anyway. In general the experience was terrible for my family of 7 in the summer heat.
  • Request Language Help

    2
    By Guest 459
    Needs English-language instructions on how to buy Area Timed Entry tickets for Super Nintendo World
  • Enjoying our time

    1
    By xxhris
    It is not fair we don’t get a chance to enter the specific park when ppl have $ get to go first. We have kids and seniors paid a lot of money and get to go to 2 rides.

keyboard_arrow_up