AT&T Secure Family™

AT&T Secure Family™

By AT&T Services, Inc.

  • Category: Lifestyle
  • Release Date: 2010-02-05
  • Current Version: 3.16
  • Adult Rating: 4+
  • File Size: 146.00 MB
  • Developer: AT&T Services, Inc.
  • Compatibility: Android, iOS 11.0
Score: 4.40502
From 8,133 Ratings


Peace of Mind Just Got A Lot Easier As seen on Good Morning America, AT&T Secure Family™ puts parents in control of their children’s phone use. Find your family, control your child’s screen time and manage their phone use. Features * Locate Family – Track your child on demand or on a regular schedule, for example every day after school * Location Alerts - Receive alerts when your child enters or leaves a location, like school or practice. * Location History - Review where your child has been over the previous seven days. * Limit Screen Time – Block your child’s mobile data and Wi-Fi, on demand or on a schedule you choose. * Content Filters – Block inappropriate Apps and websites by age or customize your own settings. * Web and App Activity (NEW) – Timestamp history of child’s App usage and Websites visited. AT&T Secure Family is free for the first 30 days. After the first 30 days, you will be billed $7.99 each month (includes support for up to 10 lines). Service auto renews every 30 days unless cancelled. AT&T Secure Family Companion App AT&T Secure Family is designed to work with the AT&T Secure Family Companion, a free app in the App Store. Pair your kid’s phone with your phone to get better location accuracy and all the features. AT&T Wireless customers – pairing with AT&T Secure Family Companion is recommended to get all the features of Secure Family. If you do not pair a device, features are limited to AT&T network-based location, scheduled location alerts and location history. AT&T PREPAID wireless customers and customers of other wireless carriers – pairing with AT&T Secure Family Companion on the child device is required to use any of the Secure Family features Other important information about AT&T Secure Family: AT&T Postpaid Wireless customers billed by AT&T when purchased through myAT&T or billed to your iTunes account when purchased through the App Store: - Secure Family and Companion app users must be on the same account. Only authorized app users have permission to locate a family member. - There is a compatibility conflict that can prevent the addition of AT&T Secure Family Companion to your companion device if you have AT&T Mobile Security Plus running on the same companion device. If you wish to continue with the purchase, you must either remove AT&T Mobile Security Plus from your account or downgrade to AT&T Mobile Security Basic on the companion device before adding AT&T Secure Family Companion. AT&T PREPAID wireless customers, and customers of other US Wireless carriers billed by the App Store/iTunes: - After first 30 days, $7.99/mo. will be charged to your iTunes account. Subscription will automatically renew each month unless auto-renew is turned off at least 24 hours before the end of the current month’s billing period. - To view, modify or cancel your subscription, go to account settings in iTunes. No cancellation of the current month’s subscription is allowed. No refunds or credits for partial subscription terms. General: - Devices running the Secure Family App or Secure Family Companion App require iOS v.10 or higher. - Note: Continued use of GPS running in the background can dramatically reduce battery life. - Availability, timeliness or accuracy of location is not guaranteed. Coverage not available in all areas. The collection, use, and disclosure of any personal information through this application is governed by AT&T's Privacy Policy found at: View the AT&T Secure Family website at



  • Intermittent

    By MBLMN
    Sometimes the gps will not show up at all , I was checking on a family member location and it would not load and the screen disappeared, can only hope and wonder that it doesn’t do it in case of an emergency, very disappointed.
  • Bad app

    By revlon hairdryer
    This app is full of bugs and crashed my phone right after downloading. I have a very trusting relationship with my children and only wanted this app to know their location in case of an emergency, as they are only 9 and 10, and over and over again it would tell me the wrong location when my child was sitting right in front of me. Terrible app, barley works
  • Don’t get this.

    By BigDreams3Farm
    After a couple months it stopped working properly and I went through the process of canceling my subscription and now months later I am still being charged on my cell bill.
  • PLEASE READ - amazing app!

    By Mbaradell
    A lot of the bad reviews for this app are from people that don’t understand a lot of the limitations come NOT from att and this app, but from Apple and Android. The reviews saying that it was better before, etc don’t really understand that Apple and Android are CONSTANTLY changing their rules and what they will allow third parties to do with their apps. Take your frustration to Apple and Android. Look around to see if you can find ANY app that legally and effectively can do what you wish and then come and place a review here. That’s exactly what I did. I have tried ALL THE APPS to keep my kids safe and this one and Bark are the BEST out there. Yes, there are features I wish these apps had, but I KNOW they don’t have them because Apple won’t allow it. Apple and Android are very, and rightfully, concerned with people’s privacy that they make it VERY HARD for third party apps to play around remotely with other devices, even if it’s your own children’s. They also make it really hard because they want end-to-end control of the experience on the device, meaning Apple and Android want to decide what parental control looks like, what it does, etc. I don’t usually give ATT breaks because they do charge a LOT of money for their services and sometimes they are not 100% what I wish they were, but this time I appreciate such a great app that allows me to pause the internet and block certain things that kids get around these days, so that I can keep them safe and we get our family time back.
  • Horrible

    By Mikej12h43
    This is absolute worse when it comes to location tracking. Sometimes it gives a location within a mile. I’ve Used free apps and got better results. Not worth the monthly fee.
  • This app is terrible

    By QuickFixHicks
    Sometimes too much security is bad. I had to uninstall and reinstall the app after I made the subscription. Then when I realized I had to install the VPN the link I sent to my son’s phone didn’t even work. Having to use two different apps is not efficient. Especially when they are faulty.
  • App won’t open

    By Mcdcnk
    Makes you oh for subscription before you can open the app, then the app wouldn’t open, keeps giving me an error. Waste of money!
  • Complete trash

    By Cmarcan
    This app has never worked. I have never been able to get past the sign it with out and error pop up. It’s complete trash
  • Worthless

    By atamarie99
    I’ve tried loading & reloading this app and the companion a few times and it’s horrible at actually tracking my child’s phone. Won’t update location easily and keeps disconnecting from the companion so we had to delink them more than 3 times.
  • Doesn’t WORK if your TEENS won’t install the app

    By wgivesaf??
    I begrudgingly installed this. It’s GREEDY AND Lame that AT&T charges for this app when Xfinity and Life360 have the same for free. If you can’t get your TEENS to install AND pair the app, IT DOES NOT WORK. My kids are smart enough to know I’m trying to control their phones. And if they realize I’m trying to limit their data, they simply uninstall the app. It’s trash. I’ll stick to FREE Life360, and turn their data off from the account online at NO CHARGE.