Verizon Smart Family™

Verizon Smart Family™

By Verizon Wireless

  • Category: Lifestyle
  • Release Date: 2014-11-05
  • Current Version: 3.1.0
  • Adult Rating: 4+
  • File Size: 154.53 MB
  • Developer: Verizon Wireless
  • Compatibility: Android, iOS 10.0
Score: 2.5
From 1,613 Ratings


Smart Family gives parents the ability to locate and manage their child’s device all in one app. You can schedule alerts for their device location, block apps & websites, pause the internet, view their text and call history, and so much more! Verizon Smart Family- Your new partner in parenting. ----------------------------- KNOW WHERE THEY ARE –Rest easy knowing your loved ones are where they should be. Set an alert to track their device so you know if they made it home or to practice, or check on your own time by viewing the real time device map. CHILDPROOF YOUR INTERNET - Block access to inappropriate apps and websites. You can block most social media, messaging, and gaming apps; unblock just as easily when you feel they are ready for them. SET SMARTER BOUNDARIES - Take back family time by instantly pausing the internet or limiting access to calls, texts and data. You can also set purchase limits for apps, games, and music. MONITOR USAGE & ACTIVITY - Block unwanted contacts and view your child's text and call history; as well as the status of their device battery life. IN-HOME & ON-THE-GO - Control your child’s online experience whether they’re using Wi-Fi or your data.



  • Never works

    By Tysinger
    I can never get this app to load. It constantly says “something went wrong, please try again.” What good is the app if I can NEVER use it? I hope changing your child’s device options/ limits isn’t an emergency because you won’t be able to change them.
  • Great idea. Frustrating app.

    By belladama
    While I think the idea behind this app is fantastic, the app constantly tells me “something went wrong” when I go in to make changes to my son’s time/data usage. And time restrictions keep getting added to his line that I didn’t place on there. So the times he’s actually allowed to use his phone, he can’t use it thanks to the mystery time restriction addition. I struggle with paying a monthly fee for something that has so many flaws. I’m beyond frustrated with this relatively useless app. Cancelling my subscription now and hoping that these “glitches” are taken care of sometime soon.
  • Waste of time

    By JeffreysGirl13
    This app seems to never work when I need it to. Location never works, when I try and adjust time restrictions, I always literally 99% of the time get a message that says, something went wrong, try again later. I’m literally at wits end this app. I’ve contacted Verizon customer service over this app and that took an hour and the customer service rep had to input my settings. After that, the app worked for about one day! Big surprise, obviously not! Don’t waste your time. Find another app like 360, they are awesome and Ibhave uses them before with NO issues!! The worst thing is I’m paying Verizon for this crappy service. NOT ANYMORE!!!!!
  • Should be a free service, but it’s well done

    By Timmy tuturific
    I use the service exclusively for limiting my kids data. I left the “unlimited plan” bc my privileged kids were using so much data that it pushed me to turtle speed... because that’s what the unlimited plan does once you’ve hit a certain level of usage. So I do the XL data plan and set limits to their data with the family acct feature ($6 a month). It comes out cheaper for me, but it’s silly that I have to pay for the ability to limit my kids data. I have a crazy cell phone bill as it is with 3 teens plus me... Surely Verizon is making enough $ from me to justify not charging me to limit my kids.
  • Verizon Smart Family - Not Helpful

    By Thefcnhulk
    This is a great concept, but many of the functions do not work. I’ve set time limits on my children’s phones that never go into effect. I’ve restarted and repaired their phones and nothing changes. I keep their phones in my room at night and I can hear text message notifications throughout the night. The text and call logs are inaccurate, which makes it difficult to monitor my children’s activity. The information is just not reliable. It would also be nice to see the name of the contacts added to their phones, so I know who they are talking to. I am currently in the middle of a free 30-day trial and I can say with certainty that I do not plan on paying $9.99 monthly for the app when it doesn’t work properly. I hope in the future it works better, as it is a useful tool for parents to have. Keep trying Verizon.
  • Waste if your kid has a galaxy

    By Sweetp544
    First I tried the one with gps. It's so inaccurate. The other part I disabled everything especially Snapchat. Well apparently the galaxy has a recent app button and if the access Snapchat from that it works. It didn't block the app or wifi like it was suppose to. She shouldn't have been able to do anything but call and text me but she found loopholes pretty quick.
  • Guardian of the phone

    By ServantOfLove
    This is great! I have an iPhone and this works. Thanks Verizon.
  • iMessages does not work!

    By Hanna Amabile
    This app is very misleading when it says it restricts text messages with cellular and WiFi. It does not work if you have WiFi on. It only restricts cellular data. Kids can still send and receive text messages if WiFi is on when the phone is restricted. Also it does not show any text activity on the app regardless if it’s done through cellular or WiFi. Don’t advertise it works with cellular and WiFi when it doesn’t!
  • No longer user friendly or simple

    By gejski
    This is garbage compared to the old Family Base. I’ve never been more frustrated by an app.
  • Essential App for Families!

    By Monnie1967
    I LOVE this App. My grandson is 11 and has an iPhone. I needed a way to communicate with him and track his location as he plays in the neighborhood and park near bye. I also realized that we needed a way to control Internet access and social media use. This App helps a lot. It is still being developed, so I am patient. As a retired teacher, I am increasingly aware of how much youngsters can access on phones, tablets, and computers. Wise adults will take the time to monitor the children in their care and limit access to Internet and apps. And, wise adults can observe how the phone is used and who their child is interacting with. This App is indispensable. Thank you! Now, please keep improving it!