Therapeutic Listening

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The therapeutic listening program itself is amazingly helpful. This app is excruciatingly annoying. It has so many bugs it’s unusable. I rented a track that I can’t even use. How do I get my money back? I’ll get the music through our OT therapist

Admittedly, the music I “purchased “ was transformative for my child’s behavior. However, in acquiring a new phone, my song purchase has been repossessed by Vital Sounds. It is an egregious use of proprietary power. I paid slightly over $18 for each of the songs, a fair, albeit large, sum for a song that I was told was mine to keep. Buyers, buy the entire cd for $30 to prevent them from taking it away from you. The convenience isn’t worth not having it available in the future. I did contact them and received no response.

We use this app regularly with our 5 year old through OT. It’s frustrating that you can’t drag the bar to start the music over when I start it too soon. I also have issues every time I close the app….the things I’ve purchased disappear and won’t restore. Please fix this glitch so I can use this app more effectively.

The OT therapist used this app with my son whois diagnosed with ADHD, high-functioning autism with sensory processing disorder. He combines it with other therapies and it's definitely helping. Customer service was prompt. My only recommendation is that there is an ability to preview a portion of it as I try to figure out which are both in alignment with his needs and may be pleasurable to him. I also wish the description of the downloads were consistent with the level of description. Some are very descriptive and helpful when deciding others are light on words.

The app is difficult to navigate. The prices for the product are excessively high >$1.00 per minute of music. The rates are also not published until you choose one to consider. There are also no previews so hopefully it is what your recommending provider wanted to you use.

You said you were mad at me because

I have bought the music but it’s never there unless I’m online. Well, not everybody has great coverage! It should be able to be on my iPad or phone as I need it. Is it for therapy? Or is this a joke.

I can’t set up an account to listen to my music, I have to buy it for every single device!!! Great music but really expensive if you need it on multiple devices!

I hate that I can’t sign in an account to let my son listen to music while with others! I’ve had to buy music multiple times and that is such a dirtbag way to make money from families that need so many resources to help their kids!