SIMS Pocket

SIMS Pocket

By SIMS, Inc.

  • Category: Business
  • Release Date: 2011-02-11
  • Current Version: 5.5.3
  • Adult Rating: 4+
  • File Size: 10.03 MB
  • Developer: SIMS, Inc.
  • Compatibility: Android, iOS 9.0
Score: 4
4
From 11 Ratings

Description

The SIMS Pocket Edition application is an iPhone application that when used with the SIMS iServer allows secured access for Alarm Central Station personnel, service technicians, installers and the central station clients. This application is for use only by authorized personnel and will only work with Alarm Central Stations supported by software from SIMS, Inc. Features supported by SIMS Pocket Edition are as follows: • Access is controlled using the standard Operator Maintenance screen in SIMS. The WEB operator type limits what reports/functions they can perform. • Dealers can access all their accounts (and only their accounts) with one login. Customers are restricted to just their account number. Accounts can be searched by Number, Name, Address and Class. • Numerous styles of history reports, summary account listings and full database reports. • Installation personnel can use the app to enter zones and contacts during installation, thereby improving accuracy of information since it can be approved on site by end users. • Dealer technicians can modify Premise Name, Physical Address, Mailing Address, Email Address, Zone and Contact information. • End Users can modify Premise Name, Physical Address, Mailing Address, Email Addresses and Contact information. • Technicians can place accounts on test, monitor signals being sent during testing, then return account off test with out Central Station assistance. • Technicians can see a list of the current Pending Work Orders which is sorted by the closest to their current location. • Dealer, Customer and Service Work Order History Reports for streamlining daily operations. • Complete audit trail of activity performed by users written into SIMS II/III/SQL history as well as detailed access logs. • Data sent between the server and app uses a 1024 bit encryption protocol to protect the data being sent. App is configurable for central station's IP/Hostname and port number. • Compatible with SIMS II, SIMS III Flat File and SIMS III SQL installations. For Testing: Server: demo.simsweb.com Port: 50111 Username: SIM Password: 005 Requirements: Your central station must be running a copy of our SIMS iServer product and you must have a designated login. You will have to contact your SIMS central station for this information.

Screenshots

Reviews

  • Tech

    1
    By DG1860
    Unable to put system on test because it does not scroll down to the DONE button. I'm only able to put on test using my ipad in portrait mode. If ipad switches to landscape the app screen will freeze. Screen is also frozen in landscape on iphone (4s). There is not enough contrast on screens when choosing from customer lists making it very hard to read when choosing a customer. 2 versions later (Version 5.3) still not fixed.!
  • Was 10 stars

    2
    By Mralrmguy
    Was a 10 star app, removing auto login was a major feature loss. Please put the feature back for full 5 stars. With auto log out still working, I must log in many, many times per client on a call when testing. I have many clients a day. My device does not have the finger print option.
  • Technician

    5
    By TBM Security dba AAA Alarms
    Great app, easy to work with and saves time. No more calling the central station for signals received! My customers love receiving monthly reports on site right to their printer. Great Work Guys!
  • 1 feature missing...

    4
    By jDerekSmith
    I would love to have a favorites list, or at least be able to select from a list of the last 10 accounts I have viewed, rather than having to start a new search every time I log in. Other than that this app is excellent! Thanks!
  • Need to fix

    4
    By Alarmsinc
    Need to make it where we can continue the "out of service" status without having to actually put the account in service then take it out of service. Other than that it is a really solid app. Saves a ton of time.
  • Best of the best

    5
    By Proalert
    Saves hundreds of hours in time on the phone with the cs! Worth every penny
  • Push notifications keep on coming.

    2
    By gouldshtone
    Please fix this!!!!!! new update when panel is returned to service push notifications keep coming over and over and over again
  • Amazing product

    5
    By Hakus
    Just an amazing product and the time it saves my people you can't put a price on.

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